Responsible for all aspects of pharmacy operations and compliance.

Operates an efficient pharmacy to achieve sales, script growth, margin and profitability goals.

Responsible for selection, development, training, engagement and retention of staff.

Creates ideas to maximize pharmacy revenue, including the development of clinical services and front end merchandising.

Develops, implements and performs all clinical services including immunizations, MTM, medication synchronization, hormonal contraception furnishing, naloxone furnishing, and travel health services.

Assists with business development, including creating marketing strategies and social media campaigns, as well as marketing directly to doctors by visiting their offices.

Reviews performance metrics and identifies opportunities for improvement in efficiency and productivity.

Independent pharmacy in busy, urban area with primarily Spanish-speaking population.

Performs all MTM services (Outcomes), including CMRs, in Spanish.

Trains pharmacy technicians on identifying patients eligible for MTM services.

Performs all actions of staff pharmacist.

Independent pharmacy in upscale, elderly community.

Monitors, analyzes, and creates action plans to improve quality-based healthcare outcomes.

Developed, implemented and oversees Medication Synchronization and Vaccine Screening programs, including writing policies and procedures, training staff, and creating all marketing and training materials and documentation forms.

Oversaw URAC Accreditation application process, including reviewing and revising all policies and procedures in accordance with URAC standards. Resulted in successful Provisional URAC Accreditation.

Performs all MTM services using Outcomes and Mirixa platforms.

Provides clinical services, including birth control consultations, travel health services, smoking cessation services, and diabetes education.

Accountable for all aspects of pharmacy performance, including labor, prescription volume, inventory and sales goals.

Supervised and participated in clinical programs, including immunizations, biometric healthcare screenings, diabetes education, smoking cessation, MTM (Mirixa and Outcomes), and medication synchronization.

Performed all functions of Staff Pharmacist and acted as “5S Champion” for team.

Appropriately handled customer complaints and directed workflow to decrease customer wait times.

Opened brand new pharmacy in Laguna Hills and directed all pharmacy activities.

Oversaw all aspects of pharmacy financial operations including labor, expenses, sales and margins.

Hired and trained staff.

Oversaw Medication Therapy Management (MTM) program for the company’s 15 stores in California, including acting as trainer and resource for pharmacists using both the Mirixa and Outcomes platforms.

Performed marketing outreach in the community, visiting local businesses and health care professionals to develop long-term relationships and participated in community events and health fairs to promote company brand.

Performed all non-sterile compounding, including creams, capsules, and troches.

Precepted both IPPE and APPE students from Chapman university and Western University, respectively.

Directed all pharmacy activities and managed store consistent with short and long term goals of company.

Promoted and monitored quality of customer service through education, training, and acting as a role model.

Precepted APPE students from three pharmacy schools as well as hosted externships for two pharmacy technician programs.

Ran successful Travel Health Clinic program and MTM program.

Assisted Regional Pharmacy Manager in performing screening interviews for potential pharmacists for the Bay Area market.

Independent pharmacy in busy, urban area.

Filled prescriptions for both retail and long-term-care facility patients, including bubble packing and compounding. Served as preceptor to pharmacy students from UCSF.

Increased prescription volume and generated additional income by implementing successful MTM program using Mirixa platform and achieved business objectives by limiting expenses, up-selling OTC products, and being in compliance for state inspections and insurance audits.

Supervised and effectively utilized technicians to dispense over 3,000 prescriptions weekly in a rural setting (only pharmacy within 100 miles)

Filled orders for the county jail, two county hospitals, and a skilled nursing facility requiring bubble packing and compounding.

Regularly consulted with physicians, nurses, and patients regarding drug dosages, interactions, side effects, medical equipment, and disease management.

Frequently administered immunizations.